Privacy Policy

1. Introduction

Template Vault ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website builder platform and related services.

By using Template Vault, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and password when you create an account
• Profile Information: Business name, website preferences, and contact details
• Content: Text, images, and other content you provide when building your website
• Communications: Messages you send through our AI chat or support channels
• Payment Information: Billing details processed securely through our payment providers

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, and interactions with our platform
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs
• Cookies: Session and preference cookies (see our Cookie Policy)

2.3 Information from Third Parties

• OAuth Providers: Basic profile information from Google, GitHub, or other login providers
• Analytics Partners: Aggregated usage statistics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate and deploy websites based on your specifications
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Personalize and improve your experience
• Train and improve our AI models (using anonymized data only)

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

• Vercel: Website hosting and deployment
• Supabase: Database and authentication services
• Anthropic: AI-powered content generation
• Payment Processors: Secure payment handling

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Template Vault, our users, or others.

4.3 Business Transfers

In connection with any merger, acquisition, or sale of assets, your information may be transferred as a business asset.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

• Account Data: Retained until you delete your account
• Website Content: Retained until you delete your sites
• Usage Logs: Retained for up to 90 days
• Anonymized Analytics: May be retained indefinitely

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, please contact us at privacy@the-template-vault.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data centers through our hosting providers

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws different from your country. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

9. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Material changes will be communicated via email or a prominent notice on our platform.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: